Assigned Survey Not Accessible

Created by Jared Lestik, Modified on Fri, Jun 26 at 2:56 PM by Jared Lestik

If a survey has been assigned to you but you are unable to see it in the appropriate survey grid in ODESA 2, please contact your Client Administrator. The survey type may not have been toggled on in your profile, which would prevent you from seeing any surveys of that type. Once the Client Administrator has toggled on the appropriate survey type, log out of and back into the application. The survey(s) should now be visible.

If the surveys are still not visible, clear your browser’s cache and reload the application. If the problem persists or your Client Administrator is not available, you may contact OdesaSupport@hsri.org for further assistance.

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