Invitation Not Accepted Error Message

If you encounter the following error message when attempting to log into ODESA 2, it means the account setup process was not fully completed.

Please locate the invitation email sent to you by odesa-noreply@hsri.org and select the “Complete Account Setup” link. The body of the email will look like this:

If you cannot locate the invitation email, please contact your state’s Client Administrator. They can check your account’s status and resend the invitation to you.

For a full description of the account setup process, please refer to the Account Activation article.